About us

Who We Are 

At PratoGo, we believe that good food brings people together and turns simple moments into memorable experiences. We are an innovative food delivery and management solution designed to serve with efficiency, respect, and closeness in Mozambique’s urban context. 

Founded by SOFTWEB Lda, a company committed to technology, innovation, and excellence in digital services in Mozambique, the PratoGo project was created with the purpose of combining the best of local gastronomy with modern consumption methods to provide a unique experience for our users. 

Our Mission 

The mission of PratoGo is to make access to quality meals easier, delivered quickly and reliably through a simple and intuitive platform. We aim to be the bridge between restaurants, local kitchens, and customers, creating value for all parties involved: partner restaurants, customers, and the community. 

Our Vision 

We aim to be the leading reference in food delivery in Mozambique, recognized for our agility, service quality, transparency, and ethics. We dream of a country where finding a good meal at the touch of a button is safe, convenient, and contributes to local economic growth. 

What Makes Us Different 

  • Technology built by us – With the support of SOFTWEB Lda, we operate on a robust platform tailored to the Mozambican market, making ordering, payment, and delivery easier and more integrated. 

  • Selected local partnerships – We work with restaurants and kitchens that share our commitment to quality, hygiene, and excellent customer experience. 

  • Fast and efficient delivery – Our logistics team is designed for Mozambique: we know the traffic, neighborhoods, and local dynamics, and we adapt our operations to the context. 

  • Community commitment – By supporting local businesses, creating jobs, and making quality food accessible, we contribute to the country’s economic ecosystem. 

How It Works 

  1. Choose your meal directly on the PratoGo app or through our website. 

  2. Confirm your order, select your preferred payment method (including popular local options), and provide your delivery address. 

  3. The restaurant prepares your meal, and our delivery team brings it to you with care and attention, because we know that “good food shouldn’t have to wait.” 

Our Values 

  • Quality – Every meal matters; we ensure high standards of hygiene, flavor, and presentation. 

  • Transparency – Clear pricing, fair fees, visible conditions, and active customer support. 

  • Punctuality – We understand that time is valuable; we work hard to deliver on schedule. 

  • Sustainability – We prioritize delivery methods with lower environmental impact and promote responsible practices among our restaurant partners. 

  • Innovation – We never stop improving; we continuously embrace new technologies, user feedback, and market trends. 

Our Team 

PratoGo is the result of a young, motivated, and diverse team. SOFTWEB Lda provided the technical resources and expertise to build the platform, while professionals in gastronomy, logistics, and customer service are dedicated to daily operations. Together, we make this solution possible for Mozambique. 

Join Us 

Whether you are a customer, a kitchen partner, or a delivery driver, we want you to be part of this journey. For restaurants interested in joining the platform, for delivery professionals seeking flexibility, or for customers who value convenience, PratoGo is here for you. 

Thank you for choosing PratoGo. Every order placed with us is a vote of confidence, and we are ready to serve you with the best. 

PratoGo – A meal at your door, with quality, speed, and care.